The real second victims humanistic systems luxury hotel bathroom accessories

As someone with a phd in ‘human error’, the potential for trauma associated with one’s own actions and decisions is a phenomenon that I have come across in many interviews and discussions, albeit in a different context – air traffic control. In this context, professionals’ decisions and actions are almost never associated with death, but there are rare examples, and the prospect of hundreds of lives being lost at once can be devastating in the context of a near miss.

The term ‘second victim’ in healthcare was further popularised by sidney dekker in his 2013 book second victim: error, guilt, trauma, and resilience. There are tens of thousands of webpages on ‘second victims’. It is a term that is accepted by healthcare practitioners who see only too clearly the immediate consequences of mistakes and actions-not-as-planned.


While the term is accepted within the medical professions, important questions have been asked by those who have lost more than their confidence, profession or even – for however long – mental health. Luxury bathroom designers sara ryan – the mother of connor sparrowhawk (popularly known as LB, or laughing boy), is one of several families who have questioned the use of the term in healthcare. Luxury bathroom layout sara remarked on twitter:

Sara and her family were not only victims following the death of connor. They were further victimised by organisations responsible for connor’s death. The process of getting justice has involved an inhumane ordeal, including a good deal of ‘mother blame’, detailed in sara’s book ‘justice for laughing boy’. This is a book that should be standard reading on a wide range of courses, from medicine to law. But in a paragraph, from the website #justiceforlb:

Mmm. Good question. Creating a luxury bathroom not sure really. I can probably only speak for myself [sara]. Not brilliant really. The death of a child is an unimaginable happening. Luxury bathroom designs gallery that it could have been so simply and easily avoided, in a space in which no one would have thought he was at risk of harm, is almost impossible to make sense of. The actions of oxfordshire county council and southern health NHS foundation trust since his death have been relentlessly battering.

She said, “ if you’d have said ‘secondary trauma’, I’d have said the professional“. High end bathroom fixtures that is because, in this sense, the primary trauma is with the family who survive a person who has died. She also mentioned the difference in choice and control between clinicians and family, in that a clinician for instance, while unable to control the environment and resources, has control over whether she or he is a clinician. While my partner has no control over clients, she has control over her choice to remain a psychotherapist.

Some have tried to combine those who have died and their families as first victims (e.G., https://www.Youtube.Com/watch?V=yesvcepg6ew). But this casual combination of the dead and their loved ones is unconvincing, and seems like a fudge. My own mother died at 45 years old (following delays in treatment and lack of communication between a private and public hospital, which I won’t go into here). I remember my father at the time saying, “people tell me they feel sorry for me. Luxury bathroom renovations I say they should feel sorry for her. She died at 45!”

There is a very real difference between a someone who has died, and a loved one who is grieving for that person, and someone who is suffering having witnessed or somehow been involved as a healthcare professional before the person died. Sara writes more about that here. She notes that “I’m not ignoring or denying that healthcare staff may/must be devastated by the death or serious harm of a patient here. It simply ain’t comparable to the experiences of families.”

Questions about first and second victims inevitably imply a ranking. So if loved ones are the real second victims, different in a very real sense to the deceased, then where does this leave professionals, who are different in a very real sense to bereaved families? Logically, however unsavoury the ranking exercise, professionals are third victims. Luxury master bathroom designs the conversation in the third tweet above continued on this line of inquiry:

During bereavement, families are sometimes victimised further still by organisations during the natural quest for justice. Justice, in this context, includes apology, truth, genuine involvement, learning, and change. For LB and his loved ones, it included this and this. In effect, justice involves the proper meeting of needs. There are millions more like LB, and millions of families like his, who feel forgotten and discounted by the professionals, organisations, and society, who morally and ethically should be involved in meeting these needs.